Purchases & subscriptions
Use Restore Purchases in the app if your paid access is missing. Apple manages billing and cancellations through your Apple Account.
Manage an Apple subscription →Help center
How can we help?
For account, subscription, analysis, privacy, or technical questions, email support@narc-detector.com. Please allow up to two business days for a response.
Privacy & account deletion
Delete reports in the app. If you created an account, initiate deletion through Settings or use our deletion instructions.
Account deletion instructions →Analysis questions
Results identify possible communication patterns; they are not diagnoses. More conversation context can improve an analysis.
Ask about an analysis →Technical issue
Tell us your iPhone model, iOS version, app version, and what happened. Do not email private conversation screenshots unless requested.
Report an issue →Common questions
How do I cancel?
Open iPhone Settings, tap your name, tap Subscriptions, select Narc Detector, then choose Cancel Subscription. Deleting the app does not cancel a subscription.
How do I request an Apple refund?
Purchases are processed by Apple. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.
Is this a diagnosis?
No. Narc Detector evaluates observable communication patterns. It cannot determine whether someone has narcissistic personality disorder or another condition.
What should I include in a support email?
Include a short description, the app version, your iOS version, and any error text. Never send passwords, payment-card information, or unnecessary private messages.
Company
Narc Detector is owned and operated by Black Mesa Ventures LLC.
Support: support@narc-detector.com